PRIVACY
Privacy Policy
This policy explains how CC Textile handles personal information submitted through ccwoven.com and during website-based business enquiries.
Information we collect
When you contact us, we may receive your name, company, business email, phone or WhatsApp details, fabric requirements and any information you choose to include in your enquiry. Our hosting environment may also record standard technical data such as IP address, browser information, requested pages and timestamps for security and operation.
How we use information
We use information to respond to enquiries, review fabric requirements, prepare samples or quotations, coordinate project communication, operate and secure the website, and understand website performance when analytics tools are enabled.
Sharing and service providers
We do not sell personal information. Information may be handled by hosting, email, analytics or other service providers used to operate the website. For a specific fabric project, relevant information may also be shared with suppliers, laboratories or logistics partners when necessary to fulfil your request.
International processing
CC Textile operates from China and serves international customers. Information submitted through the website may therefore be processed in China or by service providers in other countries. We take reasonable steps to use information only for the stated business purpose and to apply appropriate safeguards where required.
Retention
We keep enquiry and project information for as long as reasonably needed to respond, maintain business records, support ongoing projects and meet applicable legal or accounting requirements. Retention periods can vary by the nature of the enquiry or project.
Your choices and rights
Depending on your location, you may have rights to request access, correction or deletion of personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent. Requests can be sent to the contact email below.
Contact
For privacy questions or requests, contact CC Textile at Julia@ccwoven.com. Please include enough information for us to identify and respond to your request.